369work ("we") sets out below how personal information is handled on 369Theme (the "Site").
1. About us
- Name
- 369work, sole proprietorship
- Business website
- https://369work.net
- Site name
- 369Theme
- contact@369theme.com
2. Information we collect
We may collect personal information in the following cases.
- When you use the contact form (name, email address and your message)
- When you use the custom order form (name, email address and details of your request)
- When you buy a premium product (email address, the product, the amount, your licence key, the payment reference and the number of downloads)
- When a premium theme is downloaded or updated automatically (date and time, the file downloaded, browser type, the URL of the site using the theme, and IP address, recorded with the last part masked)
Card and other payment details are handled directly by our payment processor, Stripe. We never receive or store your card number.
We may also automatically collect browsing information through cookies via analytics tools such as Google Analytics (IP address, browser type, date and time of access, referring URL and so on). This information does not identify you personally.
3. How we use it
We use the personal information we collect only for the following purposes.
- Replying to your enquiries and custom order requests
- Delivering what you bought (sending and reissuing download links and licence keys) and contacting you about your purchase
- Detecting unauthorised downloads and checking for problems with the distributed files
- Analysing site usage to improve our services
4. Sharing with third parties
We do not share the personal information we collect with third parties, except in the following cases.
- With your consent
- When disclosure is required by law
- To our payment processor, Stripe (Stripe, Inc., USA), to the extent needed to process your payment
Stripe and Google (Google Analytics) are US companies, and information may be handled in the United States and other countries outside Japan. See Stripe's privacy policy and Google's privacy policy for how they handle it.
To count purchases in our analytics, we pass your Google Analytics identifier (a number stored in a cookie that does not identify you personally) to Stripe at checkout.
5. Cookies and analytics
The Site uses Google Analytics, which collects access information through cookies. The data collected is anonymous and does not identify you personally. To opt out of data collection by Google Analytics, please use the Google Analytics Opt-out Browser Add-on.
6. External services and links
External services linked from the Site (such as WordPress.org and BOOTH) are governed by their own privacy policies. We are not responsible for how those services handle personal information.
7. Security and retention
We take appropriate measures to prevent the personal information we collect from being leaked, lost or altered. Once it is no longer needed for the purposes above, we dispose of it appropriately.
8. Access, correction and deletion
If you would like to access, correct or delete your personal information, please contact us using the details below. We will respond within a reasonable period once we have confirmed your identity.
9. Changes to this policy
We may change this policy without notice when necessary. The revised policy takes effect when it is posted on this page.
10. Contact
For questions about this policy, please contact us below.
369work / 369Theme
Email: contact@369theme.com
Contact form: here